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John F Kennedy International Airport Extra Traveler Facilities

Services and Facilities

New York JFK Airport has the following services available in each terminal:

Terminal 1

Baggage Storage, Hotel Reservations, Paging and Travelers Aid.

Terminal 2


Terminal 3

Hotel Booking, Shoe Shine, Baggage Storage, Traveler’s Aid and Paging.

Terminal 4

Information Counter, Secure Wrap, Baggage Storage, Paging and Traveler’s Aid.

Terminal 5

Shoeshine, Baggage Storage, Welcome Center and Paging.

Terminal 7

Paging, Traveler’s Aid, Hotel Reservations and Mobile Phone Rental.

Terminal 8

Baggage Storage, Paging and Traveler’s Aid.


Wireless internet is provided throughout the terminal buildings by Boingo Wireless and a variety of rates are charged.

Medical Facilities

For medical emergencies, trained medical technicians are available 24 hours a day. The closest pharmacy permitted to fill prescriptions is the Wakefield Pharmacy, located a few minutes away from the airport at 13525 Lefferts Boulevard, Jamaica, New York. In addition to this, non-prescription medicine can be purchased at the pharmacy at Terminal 4 between 7:00 am and 11:00 pm.

For the services of a doctor, a privately operated medical building, staffed by doctors 24 hours a day, seven days a week, is also available for travelers at JFK International Airport. Call: 877 JFK DOCS (877 535 3627) for a free shuttle to the medical facility.

Tourist Information

To assist tourists, JFK International Airport features information booths, very conveniently located on the arrivals level of all terminals

Traveller Assistance

Telephone Booths

Every bank of phones at JFK International Airport includes one amplified phone for the hearing impaired.


Each terminal at the airport features at least one wheelchair accessible restroom. Information booths located on the arrivals level in any of the terminals are always available to provide assistance in locating these restrooms.

Drinking Fountain

Fountains easily accessible to travelers with disabilities are available in all terminals at the airport.


For the convenience of travelers, Planemates or mobile lounges are used in some instances to transport passengers between arriving and departing planes. Planemates are wheelchair accessible. Reserved spaces are designated using the international accessibility symbol.

Special Assistance Vehicles

On-site car rental agencies Avis and Hertz offer hand-operated vehicles. For further information, contact Avis on: +1 718 244 5400, or Hertz on: +1 718 656 7600.

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Please note: The term John F. Kennedy International Airport JFK as well as all associated graphics, logos, and/or other trademarks, tradenames or copyrights are the property of the New York Airport authority and are used herein for factual descriptive purposes only. We are in no way associated with or authorized by the New York Airport authority and neither that entity nor any of its affiliates have licensed or endorsed us.